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248reviews
(281) 604-3680
4242 E. Sam Houstonpkwy S., Pasadena,TX77505 USA
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About Mac Haik Collision Center of Pasadena
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Schedule an estimate appointment
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Mac Haik collision proudly serves the Pasadena and Houston area specializing in Ford Motor Repairs, though we also work in the other top manufacture vehicle we have one Goal. The Mac Haik feeling is to Strive to exceed customer satisfaction while, performing repairs quality refinishing in a timely matter. Expectations are to meet the repairs to our Customer in a Good Time Frame and to have all repairs complete leaving the original equipment manufacturers Specifications. Thew collision industry have change and we have advance tools and equipment to work on models of trucks, vans, SUVs, Semi Truck and more. While We also work with the top insurance carriers and partner with some to assist with auto to whole way trough. When it comes to auto collision the Mac Haik feeling leaving you at ease.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental-Enterprise®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
Sun | Closed |
Mon | 7:30 am - 6:00 pm |
Tue | 7:30 am - 6:00 pm |
Wed | 7:30 am - 6:00 pm |
Thu | 7:30 am - 6:00 pm |
Fri | 7:30 am - 6:00 pm |
Sat | Closed |
* Holiday hours may differ.
Reviews (248)
- Sort By:
- Newest
215Customers Rated
5 Stars
62.9% Complete
(156)
4 Stars
11.3% Complete
(28)
3 Stars
4% Complete
(10)
2 Stars
3.6% Complete
(9)
1 Star
1.6% Complete
(4)
< 1 Star
3.2% Complete
(8)
Raymond (Ford owner)reviewed 1/5/23
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Teresa (Ford owner)reviewed 12/10/22
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Kept me Informed?
No
Ready on Time?
No
Jordan (Chevrolet owner)reviewed 11/29/22
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The car still has the Check engine light on i havnt even been driving it because when I went to get its 1st oil change the people told me that I had a oil leak and to take it back to the dealer well i havnt had time to do that hopefully this week but the stuff y’all worked on the door leakes when it rains and there is still a very loud knocking noise that never got fixed as well this car is a lemon
Customer Service - 0.5/5.0
Kept me Informed?
No
Ready on Time?
No
Hans William & Nancy Murdock (Ford owner)reviewed 11/7/22
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
MAC haik always goes above and beyond with their workmanship and customer service
Customer Service - 5.0/5.0 -
Friendly and kept me updated throughout the process
Kept me Informed?
Yes
Ready on Time?
Yes
Iris (Ford owner)reviewed 10/25/22
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
No
Nancy (Chrysler owner)reviewed 9/28/22
My Experience - 0.0/5.0 -
I have electrical problems with the car now it will not keep a charge on the battery it drains it I’m having to take it to another automotive shop to find out what they did. My AC is not working properly and when I tried to talk to the repair man in your lady all they could say is they didn’t do nothing they didn’t deal with the electrical system well when you pull the headlight isn’t that an electrical. I have never been so upset in my life over my car because it doesn’t work now
Eddie (Dodge owner)reviewed 9/17/22
My Experience - 0.0/5.0 -
Took too long but I mean, looks good
Jerry (Ford owner)reviewed 9/16/22
Likely to Recommend - 0.5/5.0 -
Terrible communication plus if she would have stayed on top of her job I could’ve gotten the car sooner.
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
My service advisor would never call me when she said she would. She didn’t stay on top of what was going on with the repair.
Kept me Informed?
No
Ready on Time?
No
Judith (Ford owner)reviewed 7/11/22
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
No
Heriberto (Ford owner)reviewed 6/23/22
My Experience - 5.0/5.0 -
It was great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
No
Diana (Jeep owner)reviewed 6/9/22
My Experience - 5.0/5.0 -
Great Communication
Roel (Chevrolet owner)reviewed 5/12/22
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Juan (Ford owner)reviewed 4/11/22
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Keaondra (Ford owner)reviewed 3/28/22
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Elizabeth (Cadillac owner)reviewed 3/4/22
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Barry (Ford owner)reviewed 2/10/22
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Gloria (Ford owner)reviewed 2/5/22
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Lauren (Ford owner)reviewed 12/16/21
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
No
Ready on Time?
No
Stephanie (Ford owner)reviewed 12/4/21
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
No
Dillon (Ford owner)reviewed 11/23/21
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
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